News Headlines
Mon. Nov 30th 2015
Santa Schedule 2015

Citizens Fire Company will be accompanying Santa through your neighborhood, escorted by fire engines, on the following d...

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Fri. Aug 7th 2015
Serve Your Local Community

Are you looking for an opportunity to serve your local community?Use the following link provided by the National Volunteer Fi...

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Tue. Feb 3rd 2015
Donations Being Accepted to Assist House Fire Victims

In an effort to assist the victims of last week's house fire on East North Street in Charles Town, Citizens Fire Company ...

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Knox Box Access

Why Knox Box?  Learn more here, or by clicking here for FAQ's.

"How does your system work?," is a question we are frequently asked when we discuss the Knox Box system.  Citizens Fire Company has a Knox Box key securely housed in each of our apparatus.

While not in use, the keys are locked inside of a control unit.  Each control unit can only be unlocked via radio transmission, which comes from the Jefferson County 911 Center.  The fire department must request that the key be released for specific apparatus and this request is recorded, maintaining a date/time record of when the key was used, ensuring security.

Purchasing a Knox Box for your business eliminates the need for forcible entry during emergency situations and allows secure facility access 24 hrs a day.  We highly encourage all business owners to review the information found by clicking here or by clicking the image above.

**IMPORTANT** - If you intend to purchase a Knox Box product, visit their page by clicking here or by clicking the image above.  Select a product that interests you and you will be prompted to search for a fire department, using either zip code (25414) or department name (Citizens Fire Co).  Select the appropriate agency (Citizens Fire Co, PO Box 927, Charles Town, WV  25414) and continue with your purchase.  All purchases for Citizens Fire Company can now be processed online.

Should you require any further information, do not hesitate to contact us.

Arson Hotline

Controlled Burning

If you are conducting a controlled burn anywhere in Jefferson County, you must first contact the Jefferson County Communications Center at 304-725-8484 to obtain the current burning regulations and to register the address where you will be burning.

Donate Online Today!


Knox Box Access

To order a Knox Box for your location or to learn more, please click the picture above.

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Jefferson Couny Fire and EMS

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Contact Information
Citizens Fire Company
245 Citizens Way
Charles Town, WV 25414
Non-Emergency: 304-725-2814
Emergency: 911
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